At DRI we are dedicated to ensuring the highest standard of customer service. If you feel you did not receive proper customer service, please let us know. You can either fill in the form below, or you may print the form here and fax or mail it to us. Our goal is to respond to customers within 24 hours. However, if you have not heard from us within 2 business days, please contact our compliance officer, Robert Ortman, at 402-884-3502.